User Tips and Advice
How can I tell what water pressure I have? (NZ only)
Most Methven products are suitable for all-pressure installations so that you don’t have to worry about water pressure at all (It is important to ensure you always check the technical details as not all products sold in NZ are all-pressure capable).
However, if you need to determine what pressure system you have, the best way is to check your hot water cylinder.
How can I save money on my hot water bill?
Let's say you have a shower that currently runs at 20 litres per minute on mains pressure, and your household takes an average of four 10-minute showers every day. Switching to a Methven Satinjet shower with a flow restrictor could potentially save a small fortune on your hot water bill. Simply swap your current shower for a Satinjet model fitted with a 14 litre per minute flow restrictor, and you could save up to 27% of your hot water energy costs and 30% on total water costs.*
Better still, install a Satinjet shower fitted with a 9 litre per minute flow restrictor, and you could potentially save up to 49% of your hot water energy costs and 55% on total water costs. Which means the Satinjet would pay for itself in just a matter of months.*
*Water flows on mains pressure vary across NZ. Not all water flows are on mains pressure, with many being on low pressure which will produce lower flow rates. The savings indicated apply only to the example given of a shower flowing at 20 litres per minute on mains pressure, are based
How easy is it to upgrade my shower head or handset?
It is relatively easy to upgrade most showers to a Methven Shower because the fittings on most showers are universal. However, there are some exceptions with some brands and products.
Simply ensure that your shower is off and use a spanner to loosen off the shower rose. Remove the shower rose. A new Methven Shower should simply screw onto this fitting. Please ensure that there is a washer in place to prevent any leakage. Note: this only applies if you are removing a shower head from an arm. It does not apply when removing an arm. In this case threads need to be sealed For more information, please contact your local Methven stockist or contact us directly.
Simply ensure that your shower is off and twist off your shower handset. If this is tight, which may have happened due to a calcium build-up, you may require a spanner for this. Remove the handset. A new Methven Shower should simply screw onto this fitting. Please ensure that there is a washer in place to prevent any leakage. For more information, please contact your local Methven Stockist or contact us directly.
My shower head is leaking, what should I do about it?
- Check the faceplate is not cracked. If it is, you will need to order either a new faceplate if one is available (currently only available on Methven Satinjet Futura or Genesis showers) or a new showerhead or handset. The cracking could be due to the pressure of your shower being too high. In this case a flow restrictor will need be installed to prevent it happening again. Please see Water Saving for more information on flow restrictors.
- Check if the fitting is threading correctly or not cross threaded. A washer may need to be fitted. If the fitting has been cross threaded, a new showerhead may be needed. Note: you should not use thread tape when fitting Methven showerheads to shower arms.
- Your hose or hose fittings may be damaged (if you have a slide shower). In this case you will need a new hose.
Care & Cleaning Instructions
Methven tapware is designed and manufactured for enduring good looks. To maintain the quality finish please follow these guidelines:
- Choose only gentle cleaning products and don’t use harsh abrasives.
- Wipe with a soft cloth and water or, when necessary, use mild dishwashing liquids or liquid soaps.
- To remove stubborn stains or marks, look for a reliable brand of specialist metal cleaner (e.g. a gold cleaner for gold finishes).
Some of my shower's nozzles seem to be blocked, what can I do about it?
After a period of time, the nozzles can become blocked with lime or calcium build-up from hard water which distorts the spray pattern. In this case, simply soak it in equal parts vinegar and hot water. This should dissolve the mineral deposits. Avoid caustic cleaners.